Cancellation and Refund Policy

Last Updated: 01-JAN-2025

Cancellation

• Clients may cancel services with 10 days’ written notice via Email/Call.
• Cancellation mid-project may incur fees for work completed.

Refunds

• Full Refund: If services are canceled before work begins.
• Partial Refund: For prepaid unused services, minus non-refundable costs (e.g., ad spend).
• No Refund: After deliverables are approved or for completed work.

Exceptions
Refunds may be denied for:

• Breach of contract (e.g., unpaid invoices).
• Services altered due to client-provided incorrect information.

Process
Submit refund requests to primereachsolutions9@gmail.com within 10 days of cancellation. Allow 10 days for processing.